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FREQUENTLY ASKED QUESTIONS

  • How do I get started?
    Simply fill out our Fundraiser Application and submit it. For your ease, the application can be completed here on-line. You can also fill out the application included in your information packet and either email it to us at cs@TheCandleFundraisers.com or mail it to us. All your fundraising materials will be shipped at no charge once the form is received!
     
  • What are the costs associated with your fundraisers?
    We will supply all materials you need to get started with your fundraiser and deliver your orders pre-sorted when it is completed at no additional cost. You simply submit payment for the candles at order time at the cost agreed to at application acceptance. There are no out-of-pocket expenses!
     
  • What size candles do you have and at what price?
    Our 16oz. Jar candles sell to you at the price of $11.00., which includes the cost of all fundraising materials, pre-sorting of orders, and delivery of candles to your organization.
     
  • What types of payments do you accept?
    We accept payments via PayPal for your convenience as well as checks or money orders.
     
  • How much profit can my organization make?
    You decide on the retail price you will sell the candles to your customers ($16, $17, $18, $19, or $20), generating profits from $5 to $9 each. You decide on the price that applies to your particular market and how much you profit within these pricing guidelines.
     
  • Are any minimum purchases required?
    There is just a small minimum of 24 candles that must be sold with our candle fundraisers.
     
  • What supplies do I receive?
    You will receive sales brochures and order forms for all your participants along with a pre-addressed return envelope for order and payment submission if you choose to do so by mail.
     
  • Can any size group participate?
    Yes! Any size group or individual can participate in our fundraisers.
     
  • Do we have to be a non-profit group to use your fundraisers?
    No! Any "legally founded" group or individual needing to raise funds for a worthy cause may inquire about our fundraiser. For-profit groups in PA will have to pay State sales tax which will be added to the $11 per candle cost. For-profit organizations in all other States will be responsible for ensuring they meet their particular State's tax requirements on their proceeds.
     
  • Are orders pre-sorted?
    Yes! Candle orders will be pre-sorted per participant.
     
  • Am I required to purchase candles in advance?
    No! You will only pay for the candles you pre-sell through your participants and then order. There is no need to keep inventory on hand and you are not left with anything that you cannot sell!
     
  • When do I pay for my candles?
    Payment in full is made at the time of your order submission.
     
  • How long does it take to get my candles?
    Your orders will be shipped within 2 weeks after payment is received and processed. It is important to understand that all checks must clear bank authorization prior to orders being shipped. Payment via PayPal is recommended for fast and secure order completion and shipment.
     
  • When is the best time to hold a fundraiser?
    Anytime your organization has fully committed to raising funds. Our candles make great gifts or provide personal pleasure every day all year round! Surveys conducted by the candle industry report that approximately 35% of candle sales occur during the Christmas/Holiday season. Non-seasonal business accounts for approximately 65% of candle sales*.


    *Statistics are from the National Candle Association (NCA). Visit www.candles.org/about_facts.html for more interesting facts about the candle industry.
     
  • Do candles make good gifts?*
    Yes! Surveys done by the NCA indicate that candles are used in 7 out of 10 US households. Candle purchasers view candles as appropriate gifts for the holidays (76%), as house warming gifts (74%), as hostess/dinner party gifts (66%), as thank you gifts (61%), and as adult birthday gifts (58%) to name just some of the many gift giving reasons.

    *Statistics compiled by the NCA. You can read more candle facts by visiting www.candles.org/about_facts.html


     

We at TheCandleFundraisers are committed to answering all your questions and offering excellent customer service and support. If you did not find your answer here please contact us for further assistance!


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The Candlefundraisers | Hazleton, Pennsylvania | 1-570-956-8249

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